Contact

Get in touch

Got a question about sizing, your order, or whether Keelson is right for you? We're happy to help, and every message is kept private.

Send us a message using the form below, or email us directly at keelsonsupport@gmail.com. We reply within 1–2 business days, usually sooner.

Before you write, you might find your answer here:

• Sizing: check the size guide on the product page. Between sizes? Go by your waist measurement.
• Wrong size? We'll swap it within 30 days of delivery (unworn). See our Refund Policy.
• Where's my order? Your tracking number is in your shipping confirmation email. Delivery usually takes 7–14 business days. See our Shipping Policy.
• Is shipping discreet? Yes. Every order ships in plain packaging with nothing on the outside to say what's inside.

Helpful details to include
If your message is about an order, please include your order number (it starts with #) so we can help faster.

We're a small Australian brand, and a real person reads every message.